Author: Bob McCool

Voice over Internet Protocol (VoIP) is a term many of us have heard, but what exactly is it? Basically, VoIP technology delivers phone service over the Internet or a network instead of a landline. In fact, the capabilities of VoIP technology can completely transform the way organizations communicate and interact with customers. And for business…

Why SMBs Need a Plan for Mobile DevicesBy Bob McCool For small and midsized businesses (SMBs), looking for new and better ways to drive growth and improve efficiency, a mobility strategy is a definite must. But what exactly does “mobility” mean? For one, it involves using a PC, tablet or smartphone outside of the office…

What SMBs Overlook When Managing CRMBy Bob McCool In today’s highly competitive world, a powerful, dependable CRM is a must for building and managing relationships with existing and potential customers. Without the invaluable customer insights your CRM provides, it could be very difficult to run your business. Have you questioned how your business would recover…

All of us here at arielMIS are excited to release the next generation of our website. We have designed the site to provide relevant information to our current and future clients. Something we have heard from a number of our clients is “We didn’t know you did that!”. Through regular updates to our new website and ongoing communication through our…

Today’s businesses are so dependent on IT and managing it well has gotten very complex. According to the latest National Small Business Survey, 43 percent of small to medium-sized businesses (SMB) owners are spending more than two hours per week on technology problems. Recognizing how important it is to keep up with new technology, many…