The Ariel IT Team
To simplify IT for our customers and help them accomplish their goals through the delivery of innovative, effective and secure solutions. The Ariel IT team is dedicated to providing service with respect, integrity and professionalism.
The Ariel IT Team
Our team members combine exceptional IT expertise and thoughtful customer service.
Bob McCool – President/CEO
After developing some of the earliest Local Area Network systems while with Johns Manville in the mid-1980s, Bob transitioned from purchasing to an IT career. He moved from Georgia to Colorado in 1994 and worked as a Computer Support Specialist for the City of Boulder, developing and implementing IT solutions for many challenges facing the city.
Bob co-founded Ariel Design Group in 1996. He merged the company with Marshall Information Service in 2006, and along with that company’s founder, Cam Marshall, deliberately shifted the company from the prevalent “break-fix” IT support model to a managed IT services provider (MSP), one of the first in the area. As CEO of Ariel IT, Bob personally handles many of the challenging escalated issues, especially those related to security, system integration and Cloud solutions.
Bob and his wife Daryl (owner of d.a.m. Cool Graphics) live in Superior, Colorado with their son. In his spare time, Bob stays active with his son’s sports and enjoys golf, snowboarding and mountain biking.
Andy Bosio – Systems Engineer
Andy joined Ariel IT in 2012 and serves primarily as a systems engineer – deploying, maintaining and troubleshooting hardware (including switches, firewalls, and wireless access devices) as well as related software and applications. He oversees the company’s Help Desk and frequently supports clients with individual work station issues. Prior to coming to Ariel IT, Andy worked for Avaya Telecom in their NOC, monitoring systems for the company’s larger clients.
Andy’s hobbies include optimizing the technology in his home, gaming, movies and most important, family activities.
Joe Abrams – Helpdesk Engineer
Joe joined Ariel IT in 2018 and serves primarily as a helpdesk engineer – working closely with Andy Bosio, supporting clients and their individual workstation issues.
Joe has over 21 years in IT support. Prior to coming to Ariel IT, he worked for NAS Insurance Services in California, for over 11 years. He took care of everything from onboarding new employees to desktop support, from building servers to configuring switches, firewalls and wireless access devices.
Joe and his family moved to Colorado in 2018. He lives in Broomfield with his wife and two children. Some of Joe’s passions include movies, music, his children’s sports activities and spending time with his family.