Microsoft CoPilot – Use Specific and Clear Instructions

by Bob McCool | Microsoft CoPilot, Tech Tips

CoPilot Tip: Use Specific and Clear Instructions Explanation: When interacting with Copilot, providing specific and clear instructions helps ensure you get the most accurate and relevant responses. For example, instead of asking a broad question like “Tell me about...

Microsoft Subscription Services are Changing Again!

by Bob McCool | Blog, Microsoft 365

Flexible Billing and Pricing Updates for Microsoft Subscriptions Microsoft will be increasing prices on Annual Subscriptions that are paid monthly. Please review the following announcements from Microsoft to see how you may be impacted. On December 1, 2024, Microsoft...

Are You Ready for Windows 10 End of Life?

by Bob McCool | Blog, Windows 10, Windows 11

A Comprehensive Guide for a Seamless Transition The End of Windows 10 Support As technology advances, so must our operating systems. Microsoft has announced that support for Windows 10 will officially end on October 14, 2025. This means no more security updates,...

Phishing Emails are still a hackers favorite tool!

by Bob McCool | Blog, Cybersecurity

As you know, hackers are constantly sending emails trying to phish you into clicking on a link, opening up an attachment or calling a the phone number in the email. Don’t be fooled! Below is one that is circulating now and is one of the better ones that...

Remove a Nickname from the cache in Outlook

by Bob McCool | Outlook

Did you know that you can remove names from the list of nicknames that pops up when you start typing someones name into the TO field (or CC or BCC)? Maybe someone pops up that you don’t email anymore or worse yet you entered someone’s email wrong one time...

Check for updates on your devices!

by Bob McCool | Cybersecurity, Tech Tips, VoIP

Recently I wrote a Tech Tip “Change that default password on your IoT Devices, Firewalls and Modems”. Hopefully you’ve taken that to heart and taken steps to make sure that’s been addressed. Now, the next thing is making sure they are kept up...